Covid-19 Info

Carefree booking


Anticipation is the greatest joy
And so that you can plan, book and look forward to your winter vacation without worries, we offer you the possibility of a free cancellation under certain conditions with our carefree booking campaign for the coming winter.

In order to plan, book and look forward to your summer vacation without worries, we offer you the possibility of flexible cancellation conditions with our Carefree Booking Campaignfor the summer.

If you book your vacation for the summer season 2021 (01/05 – 31/10/2021) with a Carefree Booking partner company, you will profit from following benefits:
(latest departure day 31/10/2021)

1) Free cancellation in case of quarantine (entry or exit)

The accommodation will grant you a free cancellation if a quarantine upon entry into Austria or upon return to your home country is legaly mandatory, which cannot be circumvented by an officially recognized negative Covid-19 test. In this case, a cancellation free of charge applies at the earliest 2 weeks up to 24 h before arrival.

2) Free cancellation in case of travel warning

If there is a travel warning from your home area for the destination area for the booking period, your accommodation will grant you a free cancellation up to 24 h before arrival (or at the earliest 2 weeks before arrival if classified as a risk area).

3) Corona cancellation insurance

This Covid-19 cancellation insurance is automatically valid for all bookings from 01/05 – 31/08/2021 (last day of arrival) and no action on your part is necessary for the insurance cover to be valid.

Insured event:
The insurance provides full compensation for cancellations before the start of the trip. It applies in the event of Covid-19 disease or an officially ordered quarantine at your or your family members’ home.

Refund:
The only requirement is a cancellation invoice of the accommodation, a positive Covid-19 test or a quarantine notification. These documents must be submitted to claims.at@allianz.com for a refund. The cancellation costs of the accommodation company for overnight stays and meals or for the booked flat rate for the period from 01/05 – 31/08/2021 will be reimbursed.

Per person up to EUR 3,000 are refunded, for a family of four thus for example up to EUR 12,000. All information about the Covid-19 cancellation insurance can be found here.