Covid-19 Info

Carefree booking


Anticipation is the greatest joy
And so that you can plan, book and look forward to your winter vacation without worries, we offer you the possibility of a free cancellation under certain conditions with our carefree booking campaign for the coming winter.

If you book your vacation for the winter season 2020/21 (until 30 April 2021) with a Carefree Booking partner company until 15.12.2020, the following services are included

1) Corona cancellation insurance


This Covid 19 cancellation insurance is automatically valid for all bookings in the winter season 2020/21 and no action on your part is necessary for the insurance cover to be valid.

Insured event:


The insurance provides full compensation for cancellations before the start of the trip. It applies in the event of Covid-19 disease or an officially ordered quarantine at your or your family members’ home.

Refund:


The only requirement is a cancellation invoice of the accommodation, a positive Covid-19 test or a quarantine notification. These documents must be submitted to service.at@allianz.com for a refund. The cancellation costs of the accommodation company for overnight stays and meals or for the booked flat rate for the period from 1.11.2020 to 31.5.2021 will be reimbursed.

Per person up to 3000 euro are refunded, for a family of four thus for example up to 12.000 euro. All information about the Covid-19 cancellation insurance can be found here.

2) Free cancellation on travel warning


If there is a travel warning from your home area for the destination area for the booking period (or in case of uncertainty at the earliest 2 weeks before arrival if classified as a risk area), your accommodation will grant you a free cancellation up to 24 h before arrival.

3) Free cancellation if the ski area is closed


If the entire ski area is closed by the authorities, your accommodation will grant you a free cancellation up to 24 hours before arrival. If the ski resort is closed during your stay, you can cancel free of charge from the following day.

For the following regions the following skiing areas are valid:
Brandnertal = Ski area Brandnertal
Klostertal = Ski Arlberg & Sonnenkopf
Großes Walsertal = Ski area Damüls-Faschina
Bludenz = skiing area within a radius of about 20 km

The Carefree Booking Cancellation Policy replaces the individual cancellation conditions of your accommodation in those points where you as a guest are better off.
Skiticket refund
Some mountain railroads offer various refund options for the coming winter season in case of closure.

Montafon-Brandnertal – Pandemic protection for season / annual / multi-day tickets
Ski Arlberg – Refund after closing days for season tickets
Sonnenkopf
Faschina / Damüls